Quality Assurance

Here you’ll find a non-technical description of how the talented professionals at TechInfusion Software Services will create a tailored software application to meet your business needs. Please read it over and if you need additional information, Please feel free to reach us on our contact numbers.

Key Actors for Quality Assurance

The project will have a scrum master, who is in charge of communication and the overall progress and quality of the project. He or she serves as the contact person for the client. The scrum master’s tasks include but are not limited to project coordination, tracking, and more. He or she speaks English fluently and in essence acts in the client’s best interest throughout the project, challenging the rest of the project team to find ever-better solutions.

The scrum master has sufficient technical expertise, making sure that the project is moving forward without sacrificing quality. Each project is also monitored by a central oversight committee through which members of top management regularly observe the team’s progress.

Open Communication

At TechInfusion Software Services, we pride ourselves on having open communication with our clients. We use Jira, Kanban, an online tool for tracking/managing the tasks, their progress and the time spent on the project. The client can review those logs whenever it is desired. Because we require that our team members fill out their timesheets promptly, you always have access to current data.

Telecommunications

At TechInfusion Software Services, we rely on a variety of communication methods. We use digital phone lines to speak with our clients. We have multiple high-speed fibers and leased lines to providers of internet connectivity, ensuring that we’re never offline.

QA and the Software Development Process

Agile practices have had a heavy influence on the software development process at TechInfusion Software Services. Above all, we always remain focused on each client’s specific requirements. Our iterative projects include each of the following components.

  Vision – The client and our team work closely together to define the scope of the project, making sure that the IT work is closely aligned with the client’s business objectives. We explore our options for the software architecture and begin risk identification and mitigation.

  Plan and Design – Our team engages in fine-tuning the project requirements and planning how the development will actually take place. The client reviews and approves the project plan.

  Development – The actual development of the new software or web application.

  Stability – We continuously ask the client for detailed feedback so that we can begin modifying the product to better meet your needs in future versions.


TechInfusion Software Services has established standards for documentation, coding, and configurations, ensuring the consistently high quality of all that we do.

Product Specifications

Even if you don’t know exactly what you’re looking for, we’ll help you create detailed technical specifications. This might require identifying your businesses’ needs, the desired characteristics and benefits of the software, and the ways in which IT supports your business aims. We will consider the advantages and disadvantages offered by the technology you’re already using. We’ll consider various prototypes and plans and discuss how we can best collaborate with you before drafting the specifications and a price quote for you to review.

Our focus on quality assurance begins along with design and development, very early in the process. We create prototypes and design sketches early on so that you can confirm whether we’re on the right track.

Managing Project Scope

When dealing with off-site projects, scope must always be monitored, evaluated, and adapted as necessary. At TechInfusion Software Services, we have a detailed procedure for managing project scope that relies on the scrum master understanding the client’s needs and our proposed solution inside and out. We thoroughly document each step of the development process should questions arise in the future. Many of our project management activities are automated and tracked electronically.

Developing and Integrating the Software

We work closely with our clients through the project. This lets us ensure your satisfaction with our work and adapt to any changes that you may request. We appreciate receiving regular feedback so that we can modify our work as needed and better mitigate risks. We make sure that the final software product can be integrated smoothly with your existing business systems and procedures.

Project Changes

Despite the best-laid plans, we know that our clients’ needs can and will change. Agile methods make change management easier. We work to accommodate your requests to change the software or system that is being developed.

Risk Mitigation

The project's risks, issues, dependencies are closely monitored and tracked via our custom templates like RAID Logs, Clarification Logs, etc. We ensure that the risks, issues and dependencies are timely communicated and well mitigated.